Sparks Grove
Senior Director Design (UI/UX)
Atlanta, GA
New York, NY

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Sparks Grove has a mantra: Unleash Potential Together. For our clients, it means we challenge thinking and build capabilities, so that after each engagement, they are left stronger and inspired to do more. With our colleagues, it means fostering an environment where bringing, shaping, growing and sharing ideas isn’t just encouraged—it’s expected. And within our communities, it means we give of our skills, time and passion to make them more prosperous.

Senior Design Director (UI/UX)

Looking to help build the next-generation experience firm? We are looking for a Sr. Design Director reporting directly to the VP, Design here in our Atlanta office.
This person will oversee multiple projects through execution, contribute to the development of digital and experience strategies, drive collaboration between creative, user experience, account and strategy teams, and inspire teammates at all levels to exceed expectations. S/he will also provide the best in service and relationship management to our clients.
The successful candidate is a true collaborator, keeps up-to-date with innovative work across industries, can share and advocate for internal and external best practices, inspires others to push the envelope and continually thinks of new ways for us to be engaging, always.

You must also be a magnetic personality – who convinces with reason, emotion and conviction that you and your team’s perspective must be readily heard.

You are

a Visionary: Enamored, passionate and articulate about concepts such as design thinking, innovation, problem solving methodologies, experience/service design and interaction design in new and unexpected ways.

a SME: A strong working knowledge of the fundamentals—interaction design, user-centered experience design, brand development, service design, design thinking and the creative process—as well as new platforms and technologies for the digital channel and related media.

a Leader: We need people who are confident with everything from team building to mentoring to guiding large groups of talent. You will need to be able to provide clear creative direction, career path guidance and timely and helpful feedback to improve processes and workflows to keep work on budget and schedule.

a Storyteller: Excellent presentation skills and communication abilities at all levels of both internal and client organizations.

a Task Master: Strong ability to prioritize work and resources across engagements based on short- and long-term need. Timelines, budgets, and availability changes - we need someone who can roll with it.

You need to have:
  • A Bachelor’s degree and 10-15 years of experience in creative and customer experience strategy
  • A knack for finding ‘real’ insights and presenting them in a way that inspires creative 
  • A willingness to roll up the sleeves to help bring great ideas to life 
  • A reputation for being exceptionally insightful, enterprising, articulate and convincing 
  • A willingness to travel as needed – you’re open to new places, new faces and new ideas.
  • The ability to promote continual creative improvement and actively contribute to a culture of innovation, excellence and accountability
  • Experience mentoring, leading and growing staff, maintaining consistent creative quality and developing award-winning work
  • Strong collaboration skills and strategic sense, with a proven track record of developing impactful strategically-focused creative
  • Experience and willingness to re-invent creative structures to change the status quo
  • Natural curiosity to stay current with industry trends and techniques 
  • The ability to work well under pressure, juggling multiple projects and deadlines

Sparks Grove is an Experience Design agency. As a division of global consulting firm North Highland, we apply design thinking to plan, make, and execute human experiences that cultivate growth for clients. We use insight, foresight, strategy, design, and development to transform businesses to more human-centered, purpose-driven organizations.
If you’re interested in learning more about our approach to experience strategy & design, or how Sparks Grove can help you solve a pressing business challenge, please visit us as or contact us at: + 1 404-961-9900.
North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, performance improvement, technology and digital, and transformation. We add value and support our clients across the full spectrum of consulting, from strategy through delivery. We bring the big ideas, then we make them real. North Highland is an employee-owned firm, headquartered in Atlanta, GA, with more than 3,000 consultants worldwide and 60+ offices around the globe. The firm is a member of Cordence Worldwide (, a global management consulting alliance. For more information, visit and connect with us on LinkedIn, Twitter and Facebook.
North Highland is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, religion, national origin, age, sexual orientation, disability, veteran status, genetic data, or other legally protected status.


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